Countries where people already rely more heavily on search engines, social and video networks, and aggregators for news also ...

More Americans are using chatbots, and some are adopting AI summaries and smart speakers. But views about AI and how fast ...

Shaili Gupta often sees patients who consult chatbots like ChatGPT for health advice. She finds that some of her patients are much more informed about health-related issues and have follow up ...

Millions of Americans are turning to AI chatbots for health answers. Doctors are, too. But the ways doctors are incorporating AI chatbots into their practice are surprising. Specialized medical AI ...

Increasingly, teens and adults are turning to artificial intelligence chatbots for companionship and emotional support, recent studies and surveys show. And so, mental health care providers should ...

Roughly three-quarters of adults 65 and older say they never use chatbots. A smaller share – though still a majority – of ...

Use escalation trigger words. Say “agent,” “representative,” “billing issue,” or “legal concern” — then stop talking so the system flags your request for a human. Keep responses short and direct. Long ...

Forbes contributors publish independent expert analyses and insights. Dr. Lance B. Eliot is a world-renowned AI scientist and consultant. In today’s column, I examine a newly posted opinion piece that ...

Millions of young people use AI chatbots when they feel upset, nervous or stressed, a new study says. Here’s what to know about this mental health strategy.

Apple hasn't developed an AI chatbot for consumers, but it has been using them internally for some time now. Last year, Bloomberg's Mark Gurman detailed a Veritas chatbot to test the new version of ...